Sony WF-1000XM4 One Earbud Not Working (6 Fixes)

If you’re a proud owner of the Sony WF-1000XM4 wireless earbuds, you’re likely aware of their outstanding sound quality and premium features. However, like any electronic device, occasionally sony wf-1000xm4 right earbud not working.

One common problem users face is the sony wf-1000xm4 left earbud cutting out. If you’re experiencing this problem, don’t fret; there are several troubleshooting steps you can follow to get your earbuds back to their optimal performance. In this article, we’ll explore some solutions to resolve the Sony WF-1000XM4 one earbud not working issue.

First Things To kmow:

Early issues: If you just got the earbuds and they’re causing problems-which is mostly likely may be caused by user end problem or may be with the manufacturing issue of the earbud, In this case if you still have time to get a refund, return them to get your money back. On the other hand if the refund date has been passed then it is advisable to claim warranty. (But first try the below mentioned fixes as warranty fix can take up to weeks)

Longevity: The Sony WF-1000XM4 earbuds typically work well for about 1year and 7 months. If you’ve been using them for that long and they’re not working properly, don’t worry—it’s normal when any headset reaches its end. In such cases, it’s better to think about getting a new pair of earbuds or headphones, click here to see our suggestions.

Sony WF-1000XM4 One Earbud Not Working (4 Fixes)

1. Give a try:

If your sony wf-1000xm4 right earbud not working (same for the left) then do following things:

  1. Place the earbuds into the charging case.
  2. Connect the charger to the case.
  3. Open and close the lid of the charging case more than 5 times within 20 seconds until you see the red indicator light start flashing.
  4. Wait for the green indicator light to flash four times. This means the initialization process is complete.

After doing this see if your earbuds working or not. (Anyone wondering; the above mentioned procedure is a hard reset)

Related: Sony WF-1000XM4 Not Showing In Bluetooth List

2. Update Your Earbuds:

If your sony wf-1000xm4 one side not working then make sure to update the Sony app on both Android and iOS devices and then update your earbuds as instructed in the manual.

Many users have issues because they forget to update the Sony WF-1000XM4 earbuds by not updating the Sony Connect app. You can solve most problems by simply updating the app for Android and iOS.

Related: Sony WF-1000XM4 frequent Disconnecting.

3. Clean the Earbuds:

Sometimes, foreign substances like earwax can accumulate in the earbuds, causing sound issues. Regular cleaning can prevent these problems. Use a soft, dry cloth or a cotton swab to gently clean the earbuds, ensuring they are free from debris.

4. Turn Up the Volume on the Connected Device:

Sometimes, the right earbud may appear to have an issue when, in fact, the volume on your connected device is too low. Make sure to check and increase the volume on your smartphone or audio source.

5. Check the Bluetooth Connection:

If only one earbud is connecting or functioning, try these steps:

  • Disconnect Bluetooth and turn off the headset.
  • Delete the WF-1000XM4 from all devices it was paired with.
  • Delete or cancel the registration of the earbuds.
  • Finally, try pairing the earbuds again.

6. Check the Sony | Headphones Connect App:

The Sony | Headphones Connect app is a valuable tool for managing your earbuds. Follow these steps:

  • Open the app and check if Google Assistant or Amazon Alexa is enabled.
  • If enabled, check the touch sensor control function or Voice Assistant function according to the way you use the earbuds.
  • To use either side of the earbuds by itself, set the touch sensor control function of the desired side to Playback control.

The app settings might be affecting the functionality of your right earbud. By following these steps, you can ensure a clean and reliable connection.

Related: Sony Wf-1000XM4 Automatic Disconnects and Reconnects.


In conclusion, the Sony WF-1000XM4 earbuds are known for their exceptional performance, and troubleshooting any issues is often a straightforward process. If your right earbud is not working correctly, don’t panic.

Try the steps outlined in this article, and you’ll likely resolve the problem, getting back to enjoying your favorite music and content in no time. Remember that regular maintenance and keeping your earbuds clean can prevent many issues, ensuring they continue to deliver premium sound quality.

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